PRONTOSOLAR

Cleaning services

Solar cleaning services and support

Pronto Solar offers two clear streams: retail equipment supply and solar panel cleaning services, both delivered in South Africa and backed by Robsys robotic technology.

Two parts of the business

Choose the path that fits your operation: buy cleaning equipment for your own team or request cleaning services from Pronto Solar Panel Cleaners (PTY) LTD.

Retail equipment supply

Purchase Robsys-manufactured robots, pure water systems, accessories and monitoring tools for your own operations, supplied and supported by Pronto Solar.

South Africa cleaning services partner

Pronto Solar Panel Cleaners (PTY) LTD handles on-site solar panel cleaning services in South Africa.

Promote cleaning before output drops

Dust, pollen and residue can reduce production by 15-30%. Routine robotic cleaning keeps panels efficient, protects asset lifespan and supports stable ROI.

Why solar panel cleaning should be planned

Catalogue guidance highlights that uncleaned panels can lose 15-30% efficiency. Planned cleaning protects output, shortens payback risk and helps prevent long-term surface stress.

  • Recover production losses caused by dust, pollen, residue and soiling
  • Reduce avoidable downtime and labour strain with structured cleaning cycles
  • Improve operational safety by reducing manual cleaning exposure on panel surfaces
  • Support panel longevity with non-scratch robotic cleaning workflows
  • Phone/video support in case of malfunction

  • Fast worldwide technical service

  • Personalized maintenance

  • 1-day on-site training at delivery

  • 10-year spare parts availability guarantee

  • Spare parts supply and usage support

  • Pre-season maintenance

  • Europe-wide spare parts network

  • Remote fault diagnosis

  • Post-warranty maintenance contracts

What the cleaning service can include

Service scope is tailored by plant conditions, panel configuration and operating priorities.

  • On-site robotic panel cleaning via Pronto Solar Panel Cleaners (PTY) LTD in South Africa
  • Dry-cleaning or pure-water cleaning strategy based on site requirements
  • Technical support and maintenance planning tied to cleaning operations
  • Operational recommendations for repeat cleaning intervals

Technical Support

24/7 support via phone, email and online channels, with on-site intervention when remote troubleshooting is not sufficient.

Maintenance

Original manufacturer parts, preventive service and seasonal checks help maintain cleaning performance and equipment life.

Training

On-site product training covers operation, safety and maintenance with user-friendly manuals.

Typical service process

A practical workflow from inquiry to recurring cleaning operations.

1. Site intake

Collect plant details, panel type, soiling profile and access constraints.

2. Service planning

Define cleaning approach, frequency and operational safety requirements.

3. On-site delivery

Pronto executes scheduled cleaning services and reports completion outcomes.

4. Ongoing optimization

Adjust intervals and methods based on seasonal and site-specific soiling behavior.

Inquiry

Book a cleaning services consultation with Pronto

Share your details and requirements, and the team at Pronto Solar Panel Cleaners (PTY) LTD will contact you.

On-site service delivery

Field teams support maintenance and operator training directly at plant level.

Pronto Solar technicians delivering on-site robot training and maintenance
On-site

Maintenance support

Field training session for Pronto Solar cleaning robot operators
Field

Operator training

Service-level commitments

Service reach and availability commitments backed by our technology partner, Robsys.

10-year spare parts availability guarantee24/7 technical support
  • 2 business days in Türkiye
  • 7 business days worldwide
  • 24/7 technical support
  • 10-year spare parts availability guarantee
  • Product warranty: •• years [TODO]

Work Safety

Robotic cleaning reduces human exposure to high and hazardous panel surfaces while keeping cleaning cycles consistent.

Where this service model fits best

  • Utility-scale plants with recurring soiling losses
  • Rooftop and ground-mounted assets needing consistent cleaning cycles
  • Sites with water constraints requiring low-water or pure-water planning
  • Operators seeking a partner-led cleaning model in South Africa